What does your network have in common with a cloud service provider? At first glance, you would probably say not much. But remove the word cloud, and you have an over-taxed network team spending several hours troubleshooting complex database, Citrix, VoIP, and Internet performance problems over a highly-distributed network. Too many problems and applications and too little time to manage them are challenges that will sound familiar to any network professional.
Additionally, because it’s a cloud provider, they have client service level agreements (SLAs), which raise the stakes for the network team to find and fix problems quickly, or face paying money to their clients for downtime. In this high-tension environment, German telecom and cloud service provider GELSEN-NET, was able to turn their monitoring strategy around to achieve an 87% reduction in troubleshooting time. Through this shift to rapid resolution, we’ll explore:
- Critical challenges faced when managing performance with…
View original post 613 mots de plus