VoIP, or Voice Over Internet Protocol, is a system which allows the send of real-time audio communication over IP networks, i.e. the Internet. In a traditional telephone system, calls are directed through an in-house PBX system. With VoIP, calls are made through TCP/IP using routers and networks. So, instead of using regular telephone lines, VoIP uses the existing network and the internet to place and receive calls.
Benefits
Using the power of the Internet, VoIP easily does things that are difficult to impossible with traditional phone networks. Providing that the Internet connection is of good quality, calls are much clearer than the traditional phone call and will allows multiple calls to be received at a time without having to tie up the lines as busy. In addition, you can have multiple phones connected to the same network, even if it isn’t physically in the same location. So, it can make…
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